Our Clients Need Cash

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Katrina is the mother of three children, one of whom lives with major disabilities that require Katrina to spend most of her time as a caregiver. Katrina was already struggling to make ends meet, but then an unexpected car repair and reduced work hours caused her to fall behind on her rent.

Darren was hurt on the job and lost six weeks of pay. Now he is trying to put in as much work time as his employer will give him, but the pay is only about $17 an hour. Darren shares custody of two very young children, ages three and nine months, and he is desperately struggling to catch up on overdue rent.

Sheila‘s husband has been arrested and jailed for violently abusing her. Safe for the moment, Sheila has returned to work as a manager at a retail business. But she owes several months of back rent, plus late fees and court fees. It is more than she can pull together, so Sheila will have to move within the month. She is putting most of her possessions into storage. She is also packing trash bags of clothes to take to her new home – – a friend’s unheated garage with no access to plumbing.  

Katrina, Darren, and Sheila are all recent clients of ours in eviction court. They have a shared need, one that applies to almost every client we see and the nine million U.S. households that are behind on their rent right now:

They need money.

Katrina, Darren, and Sheila are among the three of every four households who qualify for subsidized housing, but do not receive it because we don’t fully fund the programs. They are forced to try to pay market-rate rent, which takes up most of their income even in the good times. In the bad times, the rent is more than what is coming in. So we see them in eviction court.

We can do better than this. We know we can, because just a few years ago Katrina, Darren, and Sheila and almost everyone else we see eviction court now were safely housed. As I wrote here back in December 2022:

They were making ends meet thanks in large part to some combination of Coronavirus Aid, Relief, and Economic Security (CARES) Act stimulus checks, extended unemployment benefits, expanded child tax credits, and maximized food stamps.

Together with a national eviction moratorium, we extended a lifeline to tens of millions of Americans. The Eviction Lab at Princeton University estimates that these programs prevented more than three million eviction cases.

More broadly, we achieved the remarkable result of poverty rates actually dropping during a pandemic. It was the first time that the U.S.’s shared prosperity began to resemble that of other industrialized nations where housing is a human right and subsistence needs like healthcare and childcare are guaranteed.

Since then, researchers from Columbia University and City University of New York, CUNY, studied the impact of those benefits, and confirmed what we saw in our clients’ lives. “We find that direct cash payments were the single most useful tool for helping people ride out the pandemic and were first and foremost, used to cover basic needs, including rent or mortgage payments, utilities, and food,” they said.

That is powerful evidence pointing us toward what we can do to help. Add that to the pile of research showing that strings – free cash leads to dramatically positive outcomes. Specifically to housing, studies have shown that unconditional cash given to unhoused persons both reduced homelessness and saved money that would have been spent on government programs the recipients. Cash is so effective because this and other studies show that low-income people are far more likely to spend cash assistance on rent, food, and transportation than “temptation goods” like alcohol or drugs.

More broadly, I recently came across an analysis in the Annual Review of Psychology that reviewed multiple studies examining what actually makes human beings happier. Turns out that some of the usual suspects –volunteer work, random acts of kindness–may not be as impactful as we hoped. But what does work? You guessed it: money, especially for low-income folks.

“A growing number of rigorous preregistered experiments suggest that such cash transfers and other forms of financial support can provide an efficient mechanism for enhancing happiness,” wrote Dunigan Folk and Elizabeth Dunn, professors of psychology at the University of British Columbia. “Cash seems to be as good or better than other interventions that carry similar costs, including psychotherapy and job training.”

This analysis matches what we see in court. Would Katrina and Darren and Sheila benefit from psychotherapy? Maybe. But for most clients it appears that their financial crises are causing their mental health struggles, more so than the other way around. Would job training help? Again, maybe. But these people are already doing work in the community – – home healthcare, food service, retail work, warehouse work, etc. – – that is essential for our economy. So, shouldn’t those jobs pay a living wage?

As we evaluate candidates’ responses to our housing crisis, and important efforts like the push by organizations including the National Low-Income Housing Coalition and Center on Budget and Policy Priorities for more rental assistance, it is worth keeping this simplicity in mind. Until and unless we create much more subsidized housing, which is the real solution to the crisis, what our clients need most is straight-up cash.